Job description
Overview
Oracle Global Service Center (GSC) is a unit within oracle that establishes long-term relationships with many of Oracle’s customers through annuity-based service contracts and project-based one-time services. It is an offshore Hub that will cater to the needs of all Service entities across Oracle globally. GSC team sells from a broad IT-services portfolio in both the fixed price and T&M basis. GSC services are typically requested by large Oracle customers that require the utmost attention to real mission-critical applications and processes. GSC covers the majority of large-scale Oracle customers.
Oracle Global Service Center provides unmatched, tailored support that ensures organizations Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment.
We ensure that our customers get the maximum value from their investment in Oracle Products and Services. This consolidation exercise and the associated scale brings in many benefits to Oracle as well:
- As a Center for Innovation, make quicker progress on Tooling & Automation.
- As a Center of Expertise, efficiently build scalable solutions.
- Effective offshore hiring through centralized intake and growth plans.
- Reduced attrition through better growth opportunities for our team
This change will mean increased work diversity, improved growth opportunities and an enriched learning environment.
Our cloud solutions are transforming the world of business, empowering governments, and helping society evolve with the pace of change. Oracle Supply Chain & Manufacturing manages and automates planning, sourcing, production, and delivery of goods and services around the globe. With machine learning-powered process automation and actionable recommendations, the applications support dynamic supply chains and accelerate the introduction of new products to market. Join our team of top-class consultants and help our customers achieve more than ever before.
Description
What You’ll Do
- An experienced consulting professional who understands solutions, industry best practices, multiple business processes or technology designs within a product/technology family.
- Operates independently to provide quality work products to an engagement.
- Performs varied and complex duties and tasks that need independent judgment, to implement Oracle products and technology to meet customer needs.
- Applies Oracle methodology, company procedures, and leading practices.
- Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements.
- May act as the team lead on projects.
- Effectively consults with management of customer organizations.
- Participates in business development activities.
- Develops and configures detailed solutions for moderately complex projects.
Required Skills/Experience
What You’ll Bring
You have that rare combination—a sharp technical brain and a head for business. You’ll use this to help customers achieve real-world success with our products. We also look for:
- SCM functional expertise (Source – Procurement, Self Service Procurement, Sourcing, Contracts, Approval Management AMX/BPM, Inventory Management, Order Management, Pricing, Sales and Service Contract, Install Base, Manufacturing, Planning).
- Experience in one or more modules like Procurement Suite covering Purchasing, Self Service Procurement, Sourcing, Contracts, SQM, Approval Management using AMX and BPM, and Inventory is must and good to have exposure in Order Management, Pricing, Service Contract, Install Base, Manufacturing and Planning.
- At least 3-4 full life cycle implementations, preferably with US implementation experience.
- Having experience in conducting architecture, design, and solution workshops, conceptualizing and articulating integration designs and conducting Conference Room Pilots
- Having experience in configuring the Applications in a client facing role
- Bachelor of Engineering or master’s degree in business administration (MBA) with 5 to 10 years of total experience in EBS or Cloud Application Implementations.
- Excellent communication skills – written & verbal, mandatory.
- Good interpersonal skills with ability to build rapport with all stakeholders.
- Ability to present ideas and solutions in a clear & concise manner.
- Self-motivated with a lot of energy and drive. Should have the ability and willingness to learn.
- Should be good team player and have good analytical skillsRole & responsibilities